Shipping policy

Shipping Policy

The cost of shipping is calculated at the checkout based on your delivery country. All items are stored by Reliked and shipped from our UK headquarters. 

 

Please note, we cannot guarantee delivery times due to inclement weather, customs, and other factors outside of our control.

We currently use 100% plastic-free recyclable mailing bags and reused cardboard boxes where possible. We sometimes have to use plastic mailers for very large orders and/or select international orders, if you know of any more eco-friendly options, please get in touch!

 

Overseas shipments are sometimes subject to delays due to the delivery country’s customs. You are responsible for paying any customs fees, duty and tariffs.

For UK customers, orders not received within 10 business days since the order was placed, and for International customers orders not received within 20 business days, please contact us.

 

 

We currently ship with Royal Mail to the UK, Ireland, Germany & USA. 

If you wish to place an order from any other destination, please contact our Customer Services for a custom shipping quote via email contact us.