Terms of Service

 

RELIKED VIP SELLER TERMS

An Exclusive Curated Service for the UK’s Leading Talent

Reliked offers a fully managed, VIP concierge service for a carefully selected group of the UK’s top celebrities and influencers.

We work with a limited number of sellers to ensure a premium, high-touch experience. From collection through to sale, every detail is handled by our team to maximise value while keeping the process completely effortless for you.

By listing with Reliked, your items are showcased across multiple resale platforms, increasing visibility and maximising your potential return. By proceeding, you agree to the terms below.

Our Service

We manage the entire process on your behalf, including:

  • Collection or delivery
  • Quality control and preparation
  • Pricing and optimisation
  • Photography and listing
  • Sales, fulfilment and customer service

Our focus is simple: to maximise your return while protecting your time.


What We Accept

To maintain the standard expected of our platform, all items must meet our quality criteria:

High Street (Zara, River Island etc)

  • Excellent condition
  • Minimum resale value £18

Premium High Street (Reiss, COS, Arket etc)

  • Excellent condition
  • Strong resale potential

Designer & Luxury

  • Excellent, sellable condition

Beauty

  • Unused and within expiry

We do not accept fast fashion (e.g. Boohoo, Shein, PLT).

Any items that do not meet our standards may be responsibly donated or recycled.


Item Condition

All items must be:

  • Clean and ready to sell
  • Authentic
  • Free from damage or undisclosed flaws

Where appropriate, items may be cleaned or repaired to maximise resale value.
Any associated costs will only be applied where commercially viable.


Pricing & Sales Strategy

We manage pricing to achieve the best possible outcome based on:

  • Brand and desirability
  • Condition
  • Market demand
  • Historical performance

To ensure strong sell-through, structured price adjustments may be applied over time.

  • High Street items are listed for up to 26 weeks
  • Premium and Designer items may be listed for up to 52 weeks

For higher value items, offers may be presented to you for approval.


Commission & Earnings

You keep up to 75% of the final sale price.

Item Sale Price

You Receive

Reliked Commission

£21 to £499

50%

50%

£500 +

75%

25%

Items must have a minimum resale value of £18 to ensure quality and strong returns.


Beauty

Item Sale Price

You Receive

Reliked Commission

£6 +

50%

50%


A £3.75 delivery surcharge per item is deducted from the final sale price. VAT is applied to Reliked’s commission only (not the full sale price) and may be reclaimed by VAT-registered clients.


Payments

Payments are made monthly via bank transfer (typically between the 20th and 25th of each month).

This follows the 30-day return period and is subject to any returns or adjustments.


Collections & Delivery

We offer a flexible, concierge-led service designed entirely around your schedule:

VIP Home Collection


Our dedicated Reliked driver, Guy, will personally arrange collection directly from your door at a time that suits you.
You’ll be provided with a convenient 2-hour time slot, with updates on the day to ensure a smooth, seamless experience.

  • £27 per collection

Prepaid Postage Bags

  • £10.95 per bag

Items should be securely packaged to ensure safe transit.


Ownership & Authenticity

You confirm that:

  • You are the legal owner of all items
  • All items are authentic

We may request proof of purchase or use third-party authentication where required.

If an item is found to be counterfeit:

  • It may be returned or destroyed
  • Any payments received must be repaid


Risk & Liability

Items are consigned at your own risk during transit, storage, and sale.


Unsold Items, Returns & Ending the Service

All items are subject to a minimum 26-week listing period.

After 52 weeks, items can be returned upon request:

  • £15 per item

If items are not requested back, they may be:

  • Further discounted to achieve sale
  • Donated to charity
  • Or responsibly recycled

You may request to withdraw your items at any time in writing. Very high value items will remain on site, and will not be Donated. 

If items are already listed:

  • A £15 per item handling fee applies

Items remain available for sale until physically removed.


Legal

These Terms are governed by the laws of England and Wales.

We may update these Terms